Purchasing options

You can buy NVivo Transcription by subscription or with transcription credits. All purchases are made from the myLumivero portal, see myLumivero for instructions.

See below for descriptions of the two purchase options.

Subscription

Buy up to 50 hours of Transcription for 1 year Buy an NVivo Transcription subscription. You can buy multiple subscriptions at a time and assign these to other users Assign NVivo Transcription subscriptions (contact us to purchase more than five subscriptions).

Enterprise customers can only purchase Transcription by subscription.

Transcription credits

You can buy Transcription credits in units of 1 hour, up to 10 hours per transaction Buy transcription credits. Credits are measured in minutes of playback time of submitted media files, e.g. transcription of a 10-minute media file uses 10 minutes' worth of credits.

Credits must be used within 1 year and cannot be transferred to other users.

Your credit balance is shown at the top of the NVivo Transcription web page or, in NVivo, in the Transcription dialog box (Windows) or Detail View (Mac). To see all your purchases and days remaining before credits expire, go to the Purchase History page on the web site (open from the top right menu ).

NVivo Version 12 and older

Only NVivo Version 12 users in Europe, Africa, or the Middle East, or who first purchased Transcription prior to March 18 2020 can use Transcription from within NVivo. They must use pay-as-you-go credits. Other NVivo Version 12 users and users of older NVivo versions must use the Transcription website, export the transcripts and import them into NVivo Import transcripts into NVivo manually.

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