myLumivero

Use the myLumivero portal to buy NVivo Transcription subscriptions or NVivo Transcription credits. You must have a myLumivero account.

You can also change the Transcription website interface language in the myLumivero portal—to Chinese, English, French, German, Japanese, Portuguese or Spanish Change the Transcription interface language. Use the portal to set up two-step verification at login, or log in with a social media account (see myLumivero portal in the NVivo Help).

You can go directly to the myLumivero portal with URL https://my.lumivero.com/.

Alternatively, you can use either one of the following options in the Transcription website:

• Click My account in the top-right menu to go to the portal home page.

• Click at the top of the page to go to the Transcription purchasing page in the portal. This button is available at any time if you are using transcription credits, or after subscription expiration for subscription users.

NOTE  If you have more than one account linked to your myLumivero profile, you can select the account to use from the Transcription main menu Change account.

Buy an NVivo Transcription subscription

1. Log into myLumivero (create a profile and account if you don't already have them).

   If you have multiple accounts linked to the profile, select the account you want to use to purchase.

2. Go to Transcription Add-on.

3. Click Purchase this Add-on.

4. Proceed to checkout your cart to complete the purchase.

You will receive an email confirming your purchase. You can start transcribing yourself immediately, and, if you bought multiple subscriptions, you can assign them to other users (see below).

Assign NVivo Transcription subscriptions

If you purchased multiple Transcription subscriptions, either as an individual or as the administrator of an enterprise license agreement (ELA), you are responsible for assigning the subscriptions to end users.

1. Log into the myLumivero portal.

   If you have multiple accounts linked to the profile, select the account that was used to buy Transcription.

2. From the left navigation select NVivo -> Manage Transcriptions.

3. Click Add User.

4. In the Add User dialog, enter the email. Increment the minutes that you want to assign and click Submit. Repeat this step to add each end user.

   The newly added user is listed in the Users section. The account used to buy Transcription is linked to each end user's personal myLumivero profile.

   End users receive an email to inform them that they have been given access to Transcription, with instructions on how to proceed.

   If end users do not currently have myLumivero profiles they are sent an email to create one. End users can now log in and use NVivo Transcription with their personal myLumivero profiles.

You can unassign a subscription and reassign it to another person. In the Users section, click the bin icon beside the person you want to remove—the seat becomes available to assign to someone else.

Buy transcription credits

You can buy up to 10 hours of transcription credits for personal use at a time. See Transcription credits for more information.

NOTE  The credits expire after 1 year.

1. If you have bought transcription credits before, click at the top of the Transcription page.

   OR

   Log into myLumivero (create a profile and account if you don't already have them—if you have multiple accounts linked to an existing profile, select the one you want from top-right profile menu).

2. Go to https://lumivero.com/my-shop.

3. Select NVivo Transcription One Time and click BUY NOW. Update Payment and contact information.

4. (Optional) You can increment the quantity you want to buy.

5. Click UPDATE CART.

6. Click PROCEED TO CHECKOUT to complete the purchase.

You will receive an email confirming your purchase. You can start transcribing immediately.

NOTE  Credits with the least time remaining are always used first.

Your credit balance is shown at the top of the NVivo Transcription web page and on the Purchase History page (see below). In NVivo, the balance is shown in the Transcription dialog box (Windows) or Detail View (Mac).

Assign transcription credits

You can allocate specific transcription minutes/hours for users.

1. Log into myLumivero (create a profile and account if you don't already have them—if you have multiple accounts linked to an existing profile, select the one you want from top-right profile menu).

2. On the Dashboard page, from the left navigation, select NVivo.

3. Select Manage Transcriptions.

4. In the Add New User section, add the email address of the user, and select the required hours/minutes.

5. Click Add.

   The assigned hours/minutes will be displayed in the Transcription Users section. You can also update the assigned hours/minutes for a specific user using the Edit option.

Purchase history

To see all your Transcription credit purchases and days remaining before credits expire, go to the Purchase History page on the NVivo Transcription Web Service—select View Purchase History from the top-right profile menu.

NVivo Transcription Web Service

To access the Transcription Web Service from myLumivero:

1. On the Dashboard page, from the left navigation, select NVivo.

2. Select Manage Transcriptions.

3. Click Launch Transcription.

Change the Transcription interface language

1. Log into myLumivero.

2. From the top-right profile menu, select Edit Profile.

3. In the Profile tab, Select the Transcription interface language from the Language dropdown then click Submit.

   When you next open Transcription the interface will be in the selected language (the language selection does not affect the myLumivero portal).

Change account

It is possible to have more than one account linked to a myLumivero profile. For example, you might have an NVivo license assigned to you from your university, with one account, and have another, personal account, with which you bought a Transcription subscription. In this case you need to be logged into Transcription with the personal account in order to use it.

If necessary, change the account to use in the Transcription web app from the main menu , or if working from NVivo, see Windows or Mac instructions in the NVivo Help.

 

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